Network and Service(s) Evaluation
The first step in beginning the consultative process with prospective clients is to conduct a thorough and detailed analysis of all network and communications services. All elements of a client’s communications platform by assembling such information as; Network diagrams, usage statistics, traffic patterns, invoicing, contractual documents, CPE agreements and any other information germaine to communications evaluation.
Contract and Pricing Negotiation
Upon completion of the network analysis, Hoplite Solutions will offer specific recommendations to the Client based upon the findings of the assembled data. These recommendations will be offered after careful analysis and scrutiny of the Client’s needs both from the standpoint of technology and geographic footprint. Hoplite will negotiate optimal contractual and pricing elements with the carrier(s) selected.
Project Management Services
Hoplite spearheads project installations with the selected carriers and sees the initial installation process through to completion as part of our service. Hoplite can also be retained for ongoing projects serving as the lead or liaison between Clients and carriers.
Hoplite Solutions offers consulting services for contract management , Invoice Auditing and service inventory of all carriers utilized by the Client. A dedicated and secure portal is custom designed for each client that will serve as a repository for inventory, contract dates and all related Client information. These services are priced on an individual case basis according to the scope and type of services required by the client. A SOW will be generated for each project assigned.
Wireless Device Training
Given the pervasiveness of wireless and untethered services, Hoplite has crafted customizable on – site training courses, which are designed to instruct and train Executives, Sales Forces or Internal resources on a wide variety of wireless devices. IPhone, IPad, Blackberry and Android are among the platforms that our highly skilled Wireless Specialists are able to offer our clients training on.